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Documentation · Customer panel: domains and DNS

Domains, subdomains and aliases

Add extra websites to your account as addon domains, create subdomains under a domain you already have, or point an alias at an existing site. DNS records and a free SSL certificate are set up for you.

Where to find itCustomer panel › Domains › Domains

The three kinds of domain

  • Addon domain: a separate domain with its own website folder.
  • Subdomain: a name under one of your domains, such as blog.example.com. Any name that ends in one of your domains becomes a subdomain automatically.
  • Alias: another domain that shows the same site as your main domain (it shares the main domain’s document root).

The tiles at the top show how many of each you use out of your package limit.

Addon domains, subdomains and aliases of the account.
Addon domains, subdomains and aliases of the account.

Add a domain

  1. Point the domain’s nameservers or A record at this server first (for a subdomain this is not needed).
  2. Open Domains > Domains and click Create a new domain.
  3. Type the Domain without www.; it is added automatically.
  4. For an alias, tick Share the document root of your main domain (create an alias). Otherwise choose the Document root, a folder under your home folder; leave it empty to use a folder named after the domain. The folder is created if it does not exist.
  5. Click Create domain.
The Create a new domain dialog.
The Create a new domain dialog.

PanelFi creates the DNS zone (or the subdomain’s records in its parent zone), updates the web server and requests a free SSL certificate in the background when AutoSSL is on. The list shows HTTPS as Secured once a certificate covers the name.

Change a document root

Click Change folder on a row, enter the new folder and click Save. Aliases have no folder of their own. The main domain can change its folder too.

Remove a domain

Click Remove on a row. The domain is taken out of DNS and the web server, but its files are kept. The main domain cannot be removed here.

Notes and limits

  • A folder named tmp, mail, etc, logs, .ssh or .panelfi cannot be a document root.
  • You cannot add a domain that is already on the server in another account.
  • The limits come from your package (see Packages); when you reach one you get an error until you remove one or your host raises the limit.
  • To move a domain between account types, ask your provider (Move a Domain is a server panel tool).