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Documentation · Customer panel: advanced, metrics and security

SSL/TLS status

See which of your domains are secured with HTTPS, when each certificate expires, and request a new free certificate. Let's Encrypt certificates are issued and renewed automatically for every domain that points at the server.

Where to find itCustomer panel › Security › SSL/TLS Status

Check your certificates

Open SSL/TLS Status. Each domain is listed with its kind (main, addon, subdomain), the names the certificate covers (for example covers www.example.com), its status and its expiry date. A certificate that PanelFi manages shows how many days remain and renews automatically. A certificate your provider installed yourself is marked as such and has no Reissue button.

SSL/TLS status
SSL/TLS status

Request a certificate

  1. Press Issue now (or Reissue) on the domain, or Run AutoSSL at the top to request certificates for all your domains.
  2. Wait about a minute and refresh the page. The status changes to Secured when it works.

Domains with a suspended account or without a website are skipped.

If issuing fails

  • Check with Track DNS (under Advanced) that the domain's A record points at this server, then try again.
  • If a free certificate cannot be issued or renewed, you get an account notice by email unless you switched that notice off under Contact Information.

Notes and limits

  • Custom certificates are installed by the server administrator; see custom and hostname certificates.
  • SSL/TLS Status can be switched off per package in the Feature Manager.