Contact Manager (notifications)

What it does

PanelFi can notify the administrator when something needs attention. The same problem is not reported more than once an hour.

Set up notifications

1. Open Server Contacts > Contact Manager.
2. Under Where to send enter Email addresses (up to five, separated by commas; sent through this server's own mail service) and/or a Webhook address (a Discord or Slack incoming webhook, or any address that accepts a JSON post).
3. Under What to send tick the events you want:
   • A service stops (web server, mail, database, DNS or FTP is not running)
   • Disk space runs low (a disk is more than 90% full)
   • A backup fails (the nightly backup could not save one or more accounts)
   • An account is created (by an administrator, a reseller or the API)
   • An account is terminated (same)
   • Sign-in is locked out (an address or login name passed the failed sign-in limit)
   • Malware is found (the malware scanner found a new infected file)
4. Click Save notification settings.
5. Click Send a test to check delivery.

Notes and limits

• Malware owners can also be told directly; see Malware Scanner.
• Customers set their own contact email under Contact Information in the Customer panel (see Account security).

Related

• Server status and system health
• Malware Scanner
• Backups (server panel)
• Firewall and brute-force protection